Privacy Policy

Effective: January 1, 2025

WIS International (“WIS,” “we,” or “us”) is committed to respecting and protecting your privacy.

WIS International is committed to serving as a valued strategic partner for leading retailers and manufacturers by delivering outstanding people, process, and technology solutions. Information that we collect on our website, and elsewhere, from overseas, including personal information, may be transferred to the US to permit us to comply with our legal and contractual obligations, to provide information and services to prospective and current clients, and to perform related business activities. In addition, we may work with third-party service providers in the U.S. and in other countries to support our business activities. Thus, personal information may be transferred to, stored on servers in, and accessed from the United States and countries other than the country in which the information was initially collected. In all such instances, we use, transfer, and disclose personal information solely for the purposes described in this Privacy Policy.

This Privacy Notice, is intended to be consistent with (and supplement) our obligations under applicable laws and the EU General Data Protection Regulation (“GDPR”), and explains how we collect, use, share, and protect personal information you share with us in connection with our website as detailed in the following sections:

  1. Changes to This Privacy Notice
  2. Information We Collect
  3. How We Use Your Information
  4. Sharing Your Information
  5. Cookies and Tracking Technologies
  6. Data Security and Retention
  7. Your Privacy Rights
  8. International Data Transfers
  9. Children’s Privacy
  10. Jurisdiction-Specific Notices
  11. Contacting Us

1. Changes to This Privacy Notice

We may update this Privacy Notice periodically to reflect changes in our practices or to comply with new legal and regulatory requirements. Updates will be effective upon posting the revised version on our website. For significant changes, we may provide additional notice, such as email notifications or website banners. We encourage you to review this Privacy Notice regularly to stay informed.

2. Information We Collect

Personal Information

Personal Information may refer to any information that relates to an identified or identifiable individual. An identifiable individual is one who can be directly or indirectly identified by reference to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that individual.

We may collect Personal Information that identifies you or could be used to identify you. Categories of Personal Information we collect include:

  • Contact Information: Name, email address, postal address, phone number, and fax number.
  • Services Information: Business information necessary for us to assess potential services requested by prospective clients.
  • Technical Data: IP address, browser type, device information, and website activity.
  • Tracking Data: Information such as the referring page, landing page, session ID, and inquiries initiated through the website.
  • Marketing Preferences: Information regarding your preferences for receiving updates or legal news.
  • Application and Employment Information:
    • Education Information: Educational degrees, languages, professional memberships, qualifications, and certifications.
    • Professional or Employment Information: Work history, prior employers, job status, job title, office location, references, qualifications, skills and experience, human resources data, emergency contact information, and data necessary for benefits and related administrative services.
    • Health and Health-Related Information: Accessibility requirements, dietary restrictions, and, where necessary and appropriate to protect the health and safety of our personnel and others, information related to symptoms of, or risk of exposure to, certain illnesses.
    • Demographic Information: Information that may include sensitive personal information or details about protected classifications under state or federal laws.

Non-Personal Information

We also collect aggregated, de-identified, or anonymized data that cannot reasonably be used to identify you. This includes non-personal data automatically collected during your visit to our site, such as:

  • Browser type.
  • Operating system.
  • The domain name of your Internet service provider.

Sources of Information

We collect information:

  • Directly from you: When you provide it via forms, emails, or other direct communications.
  • Automatically: Through cookies and similar tracking technologies on our website.

3. How We Use Your Information

We may use and disclose personal information to provide professional services to our clients, support legitimate business purposes (such as operational, administrative, or marketing activities), or with your consent. The specific uses of personal information depend on the nature of our relationship with you and your interactions with us, and may include:

  • Responding to Inquiries: Addressing your questions and fulfilling your requests.
  • Improving Website Functionality: Enhancing website performance and functionality.
  • Providing Analytics: Understanding how users interact with our website to improve content and navigation.
  • Tracking: Monitoring inquiries initiated through the website to assess campaign performance.
  • Application Processing: Evaluating job applications, verifying credentials, and assessing suitability for employment opportunities.
  • Human Resources Management: Managing employment records, administering benefits, and contacting emergency contacts when necessary.
  • Health and Safety: Protecting the health and safety of personnel and others by addressing accessibility requirements, dietary restrictions, or information related to illness symptoms or exposure risks.
  • Compliance: Meeting legal obligations and resolving disputes
  • Security: Detecting and preventing security risks, such as cyberattacks or identity theft.
  • Other Purposes: Using personal information for purposes permitted by law or as disclosed to you with your consent.

We only use personal information as reasonably necessary and appropriate to fulfill these purposes while ensuring compliance with legal and ethical obligations.

4. Sharing Your Information

We share your information only as necessary for the purposes described in the following or otherwise provided in this Privacy Notice:

  • Service Providers: Vendors supporting operations, such as IT services or marketing providers.
  • Employment and Benefits Administrators: Third parties involved in benefits processing, payroll administration, or employment verification.
  • Compliance: To meet regulatory or legal obligations, such as audits or investigations.
  • With Your Consent: When you explicitly agree to the sharing of your information.

We do not sell personal information or use it for cross-context behavioral advertising.

5. Cookies and Tracking Technologies

Cookies

“Cookies” are small files stored on your computer by your browser, often used to enable website functionality and provide information to the website operator. In some cases, cookies may collect personal information about your use of the website, such as your IP address. You can manage your browser settings to accept or decline cookies; however, disabling cookies may limit your ability to access certain features of our website.

We may use cookies for various purposes, including:

  • Essential Cookies: Necessary for the operation of the site, such as session cookies to maintain user sessions.
  • Analytics Cookies: Track user interactions, pages visited, and time spent on the site (e.g., Google Analytics cookies).
  • Marketing & Advertising Cookies: Used to track conversions and serve targeted ads (e.g., Google AdSense cookies).
  • Call Tracking Cookies: Monitor calls initiated through the website to measure campaign performance.
  • User Interaction Cookies: Track behavior and interactions on the site (e.g., Microsoft Clarity heatmaps).

Your Choices

You can manage cookies through your browser settings or through our cookies banner. Please note that disabling cookies may affect website functionality.

Google Analytics

We use Google Analytics to generate website usage and analytics reports, which requires sharing aggregated or de-identified data. If you prefer not to share your data with Google Analytics, you can install the Google Analytics opt-out browser add-on. This tool prevents your browser from sharing website usage data with Google Analytics. To opt out, visit https://tools.google.com/dlpage/gaoptout.

For more details on how Google processes and protects data collected through Google Analytics, please refer to the Google Analytics Privacy Policy at https://policies.google.com/privacy.

By continuing to use our website, you consent to the processing of your data by Google as described above.

Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity.

Additionally, we use this information for site optimization, fraud/security purposes, and advertising.

For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement at https://www.microsoft.com/en-us/privacy/privacystatement.

By continuing to use our website, you consent to the processing of your data by Microsoft as described above.

Aggregate Data

We may collect non-personal data on an individual basis and in aggregated (or anonymized) form from all site visitors. This non-personal aggregate data may be used for the following purposes:

  • To compile statistical insights and improve our website and overall user experience.
  • To perform analytics on user interactions with the site, ensuring the data remains aggregated and does not identify you or your personal information.

Some content or applications on our website are provided by third parties who may use cookies, web beacons, or other tracking technologies present in your browser to gather information about your visit. These third-party cookies and tracking technologies are managed by our third-party partners and are not governed by this Privacy Notice. For questions about their practices, please contact the third party directly.

6. Data Security and Retention

Security Measures

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

Retention Period

We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Notice, comply with legal obligations, and resolve disputes.

Further, we retain application and employment-related data for as long as necessary to:

  • Evaluate your suitability for current or future employment opportunities.
  • Comply with legal and regulatory requirements, including employment laws.
  • Maintain accurate human resources and administrative records.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access: Request a copy of your personal data.
  • Correct: Request corrections to inaccurate or outdated information.
  • Delete: Request deletion of personal information, subject to legal exceptions.
  • Restrict: Limit how your data is processed or potentially limit usage or disclosure.
  • Object: Opt-out of certain data processing activities.
  • Withdraw Consent: Revoke consent for processing where applicable.

These rights are further addressed under Jurisdiction Specific Notices.

8. International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence, including the United States. Such transfers are subject to appropriate safeguards, such as Standard Contractual Clauses under GDPR where applicable.

9. Children’s Privacy

We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at https://wisintl.com/contact-us/ to have it removed.

10. Jurisdiction-Specific Notices

Applicable State Privacy Laws

Residents of the following U.S. states have certain rights regarding their personal information under their respective state privacy laws: California, Colorado, Connecticut, Delaware, Iowa, Maryland, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, and Virginia (collectively, the “Applicable States”). Please note that these rights vary by state, and some laws may apply only to certain categories of personal information or specific types of organizations.

Your Privacy Rights

Subject to applicable law and any exemptions, if you are a resident of one of the Applicable States, you may have the following rights:

  • Right to Know / Access: You may have the right to confirm whether we are processing your personal information and to access such information.
  • Right to Delete: You may have the right to request that we delete personal information we have collected about you.
  • Right to Correct: You may have the right to request correction of inaccuracies in your personal information.
  • Right to Obtain a Portable Copy: You may have the right to receive a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
  • Right to Opt-Out of Certain Processing:
    • Targeted Advertising / Profiling: You may have the right to opt out of certain types of targeted advertising and/or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.
    • Sale of Personal Information: To the extent “sale” is defined under applicable state law, you may have the right to opt out of the sale of your personal information. Note that we do not currently sell personal information, nor do we share it with third parties for their own marketing purposes.
  • Rights Related to Sensitive Personal Information: Some state laws provide additional protections for “sensitive” personal information. We only process sensitive personal information when necessary for the services we provide or for business intake, conflicts checking, and related purposes. Because we do not process sensitive personal information for purposes outside these permitted uses or to infer characteristics about you, we are not required to provide a right to limit its use or disclosure.
  • Right to Appeal: If we decline to take action on your request, certain Applicable States provide you with the right to appeal our decision. We will inform you of the appeals process and the timeframe within which you must submit an appeal.
  • Non-Discrimination: We will not discriminate against you for exercising any applicable data privacy rights.

Opt-Out Preference Signals

Certain state laws allow you to submit opt-out requests through a browser-based or similar “universal” opt-out preference signal. We will recognize and process such signals where required by applicable law.

How to Exercise Your Rights

To exercise any applicable rights described above, you or your authorized agent may contact us by:

Verification of Requests

We must verify your identity (and/or your authorized agent’s authority, if applicable) before acting on your request. To do so, we may require sufficient information to match you with the personal information we maintain about you. Please provide as much detail as possible regarding the type of request you are making and the information involved. If we cannot verify your identity or authority, we may be unable to comply with your request.

Appeals Process

If we refuse a request, we will provide an explanation. If your state law grants you the right to appeal, we will include instructions on how to submit an appeal. We will review and respond to your appeal within the time period required by law.

Use of Personal Information for Verification

We will use personal information provided in connection with a request solely to verify the requestor’s identity or authority to make the request.

Other California Privacy Rights

Under California Civil Code Section 1798.83, California residents may request information regarding the disclosure of their personal information to third parties for direct marketing purposes. However, we do not sell, transfer, or disclose personal data collected from or about you for such purposes. Additionally, WIS does not use automated decision-making processes involving your personal data and does not share personal information with third parties for their direct marketing purposes.

EU and UK Residents

Under the European Union’s General Data Protection Regulation (“GDPR”) and the United Kingdom General Data Protection Regulation (“UK GDPR”), which incorporates the GDPR into UK domestic law, transfers of personal data (as defined in GDPR) from the United Kingdom and European Economic Area (EEA) may only occur to jurisdictions that provide adequate protections for the rights of data subjects. The United States has not been deemed to provide such protections, and we typically rely on the standard contractual clauses adopted by the European Commission and applicable derogations, such as contractual necessity or consent, as lawful bases for cross-border transfers from the EEA to jurisdictions not covered by an adequacy decision.

Additionally, when we transfer personal data subject to GDPR or UK GDPR to third parties, we generally enter into data protection agreements with those third parties that incorporate, when applicable, the standard contractual clauses approved by the European Commission.

We may process your personal data only when we have a lawful basis to do so, such as:

  • A legitimate interest (e.g., providing services, responding to inquiries, or sending marketing communications).
  • The necessity of processing for the performance of a contract (e.g., to provide legal services).
  • Compliance with a legal obligation to which we are subject.
  • Your consent, where applicable.

If processing is based on your consent, you have the right to withdraw that consent at any time.

Residents of the European Union and the United Kingdom may have additional rights under the GDPR and/or UK GDPR, including the rights to:

  • Access a copy of your personal data.
  • Correct inaccuracies in your personal data.
  • Object to or restrict the processing of your personal data.
  • Request the erasure of your personal data.

To discuss or exercise these rights or for additional questions about our compliance with GDPR and/or UK GDPR, please contact us at https://wisintl.com/contact-us/.

Canadian Residents

Under Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”), residents of Canada have the right to:

  • Access and review personal information we hold about them.
  • Request corrections to inaccurate or incomplete personal information.
  • Withdraw consent for the collection, use, or disclosure of their personal information, subject to legal or contractual restrictions.
  • Receive information about how their personal information is used and disclosed.

WIS collects, uses, and discloses personal information solely for specific, legitimate purposes, such as responding to inquiries, processing job applications, and complying with legal obligations. Sensitive personal information, such as health or demographic data, is processed only with explicit consent or as required by law.

If you are a Canadian resident and wish to exercise your rights or have questions about our privacy practices, you can contact us at https://wisintl.com/contact-us/.

Latin American Residents

Residents of Latin American countries, including Brazil, have specific rights under local data protection laws, such as Brazil’s Lei Geral de Proteção de Dados (“LGPD”) and other applicable regulations. These rights include:

  • Accessing personal data we process about you.
  • Correcting inaccuracies or incomplete information in your personal data.
  • Deleting personal data where permitted by law.
  • Restricting or objecting to the processing of personal data for specific purposes.
  • Withdrawing consent for processing sensitive personal data, such as health or demographic information.

Requesting portability of personal data to another service provider.

Personal information collected from residents of Latin America may be transferred to and processed in the United States under appropriate safeguards, such as contractual clauses, to ensure compliance with applicable laws. Sensitive personal information is processed only with explicit consent or as required by law.

If you are a resident of a Latin American country and wish to exercise your rights or have questions about our compliance with applicable data protection laws, please contact us at https://wisintl.com/contact-us/.

11. Contacting Us

If you have any questions about this Privacy Notice or our privacy practices, please contact us at https://wisintl.com/contact-us/.

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